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We think firm owner Fernando Aragon only wanted to get as much money as possible and never had in mind to make the final installations of our kitchen. |
Here are the open customer complains after an one-year-long kitchen installation: |
1
at all 3 kitchen units: the seal rubber profiles between the baseboards and the floor are installed to high and water is abel to flow under the cabinets:
north kitchen unit at the window:
2
two upper cabinet boards are gray instad of the ordered white color:
3
on the side panel of the lower right cabinet is glue:
4
one inside shelf of the left cabinet is broken:
5
shiny stains at the matt finish of the countertop:
the first countertops had to be exchanged because they were badly scratched:
6
the upright side board on the east kitchen side should have been a board with an encased edge but instead they installed a board with an edge band - although they promised several times it would be a board with encased edge:
kitchen unit in the middel:
7
rubbish bin cannot be opened fully and therefore it is not possibel to empty it. It was necessary to install another self-opperating rubbish bin:
8
many open drill holes in the door and side panels where they tryed in vain to install the rubbish bin:
9
dishwasher-baseboard:
sawed to slim and uneven
the back side of the baseboard is not sawed but ruptured
visibel and open power cable of LED
delivery of a new baseboard is promised for month
10
some LED lights don`t work:
11
hotplate is not steady and unsealed:
12
the seal rubber profile between the dishwasher and the countertop is not wide enough. The gape between seal rubber profile and countertop is 2cm wide and the hot humid air of the dishwasher can flow under the board of the countertop. There the humidity will not only swell the wooden rear side of the countertop but destroy the whole countertop.
Therefore it is not possible to use the dishwasher:
13
the seal rubber profile above (additional seal rubber profile for the 2cm space) plus seal rubber profile left and right of the dishwasher are missing and destructive steam can flow under the board of the countertop:
14
labels are not removed and silicone is on many boards:
15
one cutlery tray is totally missing:
16
electrical outlets are not operating - although this was part of the contract:
17
One of the high gloss boards looks total different like a bad homemade painting:
18
To close the upright gap between the double door under the sink, they installed a transparent rabbet. Now the right door cannot be opened or closed any more because the installation was incorrect:
19
visible back boards are not direktly linked to the countertop. The open space allows a good look through the whole cabinet:
south kitchen unit at the blue tiles:
20
upright side board of the upper east cabinet is damaged on the top corner:
21
the second cutlery- inlay is broken:
22
the aluminium protective plates at fridge and freezer are dented:
23
left upright seal rubber profile next to the fridge is not secured and on the right side the seal rubber profile is missing completely:
24
freezer: left side seal rubber profile is missing completely:
25
rubber and metal bar above fridge and freezer don`t have the same level because both devices are not installed symmetrically:
26
the doors of fridge, freezer and broom cabinet are two-parted and have a gap between the upper and lower board. The cover on the inside to stop dust, is not installed - so dirt can get inside and you can look inside the cabinet and see two mergers:
27
six ordered shelfs for the cabinet above fridge, freezer and broom cabinet had not been delivered:
28
Round-Cabinet:
stopper is not fixed
2 damages on the cabinet ceiling
glue on the side cabinet-board
29
not installed and not explained devices:
30
At two elements they used a board with yellowish gray edge band instead of the normally used flashy white boards with round encased edges. The appearance of the kitchen is hightly affected!
Addionally one side board is damaged on the top corner and has to be exchanged:
31
The skirting wrings for quite a few centimeters and therefor distorts respectively:
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